Cancellation Policy

Undertaking of training Bravo Dog Training will take all possible measures to ensure the safety of all participants and dogs attending classes or private lessons. Bravo Dog Training will not be liable for any injury or illness to yourself or your dog. Training is undertaken willingly and voluntarily by you with an awareness of the inherent risks that all physical activity poses. Any prior injuries or illness, of relevance, will be brought to the attention of your trainer who will tailor sessions and activities accordingly. Suitability Bravo Dog Training will be made aware of the truthful behaviours of all dogs attending due to associated safety issues relating to aggressive behaviours. Bravo Dog Training reserves the right to refuse service, or remove from service, any dog deemed to pose a risk to others. Such dogs are not beyond the scope of training, however without prior knowledge of relevant behaviours the training environment may not suit the needs of that particular dog. Any dogs that have previously come to the notice of any Police Service Dog Legislation Officer, Status Dogs Unit or Dog Section for prior incidents including, but not exclusive to, S.3 DDA (Dangerous Dogs Act) 1991 offences or Community Protection Notices issued by local authorities, may not be suitable to be trained. Failure to notify Bravo Dog Training of any previous incidents falls to the responsibility of the owner and as such will result in the cancellation of any and all training without refund. This includes the attendance without knowledge of any suspected banned breed dogs. Bravo Dog Training can not engage in training of S.1 DDA (Dangerous Dogs Act) 1991 banned breed dogs. Refunds and cancellations Group classes cancelled with 14 calendar days or less before the start of the course will not be refunded. This is due to venue hire requiring prior payment/booking and spaces being limited with the inability to fill a now vacant training slot with such short notice. If for some reason you are unable to complete your course in full, Bravo Dog Training will refund pro-rata the sessions which would be missed in the event of long term illness/injury to handler or dog being the cause. Medical evidence to the fact may be required to process. Bravo Dog Training reserves the right to cancel a course or change the start date at short notice if there are insufficient people to justify running it. Should the new date not be suitable for you, a full refund will be issued

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