Bravo Dog Training

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1. About Us

This website is operated by Bravo Dog Training.

• Email: bravodogtraininguk@gmail.com

• Phone: 07585 099412

• Company name: Bravo Dog Training Limited

• Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

 

2. Use of This Website

By accessing this website, you agree to:

• Use it only for lawful purposes

• Not misuse, disrupt, or attempt to gain unauthorised access

• Provide accurate information when submitting enquiries or bookings

We reserve the right to restrict or terminate access if these terms are breached.

 

3. Services

Bravo Dog Training provides professional dog training services across Berkshire, Surrey and surrounding areas.

 

4. Bookings and Payments

• Bookings may be made via the website, email, or phone

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Refunds, Cancellations and Re-Scheduling

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Blocks of One-to-One (121) Training Sessions:

Blocks of 121 sessions require 50% payment upfront at the time of booking. The remaining 50% balance is payable on completion of the first session within the block.
Session dates within a block may be rearranged, provided a minimum of 7 calendar days’ notice is given ahead of the scheduled session date.
Requests to rearrange sessions with less than 7 days’ notice may not be accommodated and may result in the session being forfeited.

Residential training / boarding:

50% of the total cost is due at the time of booking to secure the date/s. The remaining 50% is then due on commencement of the first date of residential training or boarding. 25% of this deposit is non-refundable at any time, due to other clients being denied access to the dates.

Once booked, agreed dates may not be rearranged, the initial booking must be cancelled with 25% deposit forfeited, and a new booking created. This is due to the dates being held for you, and turning away other business during this time.

Total cancellations of residential training or boarding must be put in writing to Bravo Dog Training. If cancelled with less than 10 calendar days before commencement of the first date, the full 50% deposit is forfeited.

Group Classes:

Group classes cancelled with 21 calendar days or fewer before the start of the course are non-refundable. This is due to venue hire commitments and limited availability of spaces.

If a client is unable to complete a course due to long-term illness or injury of the handler or dog, Bravo Dog Training will refund missed sessions on a pro-rata basis. Medical evidence may be required.

Bravo Dog Training reserves the right to cancel a course or amend the start date at short notice if insufficient numbers are booked. Where a revised date is unsuitable, a full refund will be issued.

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6-week programs:

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6-week programs are paid in full in advance to secure all dates. Total cancellations may not be made within 14 calendar days of the commencement of session 1, without forfeit of the balance. Reasonable re-scheduling of the sessions is permitted in direct correspondence in writing to Bravo Dog Training.

There will be no refund if the program is terminated prior to its completion.

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We reserve the right to refuse or cancel bookings at our discretion.

 

5. Cancellations and Rescheduling

• We may reschedule sessions due to weather, safety, or unforeseen circumstances

 

9. Intellectual Property

All website content (text, images, branding) is owned by Bravo Dog Training unless stated otherwise.

You may not:

• Copy or reproduce content

• Use branding without permission

 

10. External Links

This website may include links to third-party websites. We are not responsible for their content or practices.

 

11. Privacy and Data Protection

We process personal data in accordance with UK GDPR.

Please refer to our Privacy Policy for full details.

 

12. Limitation of Liability

To the fullest extent permitted by law, Bravo Dog Training shall not be liable for:

• Indirect or consequential loss

• Loss arising from use of the website

• Outcomes related to training results

 

13. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version will always be available on this page.

 

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

 

 

15. Contact

For any questions regarding these terms, please contact:
bravodogtraininguk@gmail.com